Shipping/Delivery:

Our shopping cart ties directly into USPS and FedEx to provide you with “Real-Time” shipping cost. In the event that your shipping address is an APO or other military then we would need to ship via USPS. FedEx does not ship to APO/FPO addresses.

All orders are shipped FOB New Hampshire. What this means is you are doing business in New Hampshire rather than us doing business in your state and New Hampshire has no sales tax. This also means that once your order leaves our hands, you assume ownership at that point.

All orders are shipped fully insured in the event something happens to your order while in transit. In the event a package arrives to you damaged, it is your responsibility to take pictures of the damaged box before opening. FedEx will require evidence of in-transit damage before they will process any claims. If there is any damage to the outer box, no matter how minor it may seem, be sure to take some pictures to include both the damage on the outer box and the shipping label. Then take pictures as you open and unpack. In the rare event there is any breakage, these photos will be mandatory for us to file a claim and replace the breakage at zero cost to you.

Claim Filing Requirements:

Time is the critical factor in submitting a claim to the Currier. We will never delay the replacement waiting for a claim to be approved, but we will require all of the photos described above within 5 days of delivery. Failure to supply required damage photos within 5 days of delivery may result in denial of claim filed and no cost replacement.